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Please read our return Policy
Please Contact us before making a return

Ken-Do’s RV Service No-Return & All-Sales-Final Policy

At Ken-Do’s RV Service, we are committed to providing quality RV parts, accessories, and services. Because many of our products are special order, electrical, or installed on customer units, all sales are final.

By completing a purchase with us—online or in person—you acknowledge and agree to the following:

1. All Sales Are Final

Once a purchase is completed, there are no returns, refunds, or exchanges, except in cases of manufacturer defect.

2. Special Order Items

Many RV parts must be ordered directly from the manufacturer or distributor specifically for your RV.
Because of this:

  • Special orders cannot be canceled once placed

  • No refunds or store credit will be issued

3. Electrical & Installed Items

For safety and liability reasons:

  • Electrical components are non-returnable

  • Any item that has been installed, used, or altered in any way cannot be returned

4. Defective/Damaged Items

If you believe your item is defective:

  • Contact us within 48 hours of receiving the product

  • Proof of defect (photos or videos) is required

  • We will assist you in filing a manufacturer warranty claim if applicable

Ken-Do’s RV Service does not determine warranty approval; this is at the manufacturer’s discretion.

5. Shipping Fees

Shipping costs are non-refundable.
Any fees related to freight, delivery, or restocking from distributors are the responsibility of the customer.

6. Correct Parts Responsibility

Customers are responsible for verifying:

  • Year, make, and model

  • Exact measurements or part numbers

  • Compatibility with their RV

If you are unsure, our team is happy to help — but the final purchase decision remains the customer’s responsibility.

7. By Purchasing From Us

You agree that:

  • You have reviewed this No-Return Policy

  • You understand all sales are final

  • You accept responsibility for selecting the correct part

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